Fall 2020 scores from G2, the world’s leading business solutions review website, have again placed ZINFI solidly in the “Leaders” quadrant for Best Partner Management Software. G2 scores are based on the responses of real, verified users from the G2 user community. Of 13 vendors with at least 25 reviews, ZINFI’s partner relationship management platform is one of only five software products earning an overall G2 score of 4.7 (out of 5) or higher. Current ZINFI satisfaction scores include a 95% score for Meets Requirements and 94% for Ease of Doing Business With. ZINFI’s setup and support results include a 98% score for Quality of Support, while current usability results include a 9.5 score for Meets Requirements and 9.2 for Ease of Use.
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“It is humbling and gratifying to be reminded that the G2 user community has placed a very high value on our software and our services over multiple consecutive quarters,” said Sugata Sanyal, founder and CEO of ZINFI. “At ZINFI, we know that providing consistently high quality functionality and support helps us build positive, long-term relationships with our clients. That’s why we have developed a formal program that we call Customer Linked Innovation & Commercialization (CLIC) to incorporate client feedback into our product development roadmap. We are committed to offering the most comprehensive integrated solution for channel marketing automation, and we will continue to listen carefully to our customers and stay tuned to the marketplace as we enhance existing products and continually add new capabilities.”
G2 rates products and vendors based on reviews gathered from its user community and aggregate data from online sources and social networks. G2 applies a unique algorithm to this data to calculate customer satisfaction and market presence scores, taking into account factors like the recency of a review, the amount of feedback provided, attribution, whether the reviewer is a current user and community engagement with the review.
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ZINFI’s Unified Channel Management software encompasses state-of-the-art SaaS applications for partner relationship management, partner marketing management, partner sales management, partner portal management and portal administration management. These applications enable organizations selling via the channel to integrate the full spectrum of channel partner management activities—from recruitment, onboarding, training and certification to lead management, co-branded demand generation, sales performance and success, and on to fulfillment and renewal management. ZINFI’s modular design allows customers to enable and customize tools only as they need them to create solutions as simple or robust as their current business requirements.
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