DACK, a mobile-first SaaS platform that enables short-term rental operators to provide their guests with a seamless digital stay experience, has been selected as the guest experience solution for North Carolina-based Yonder Luxury Vacation Rentals. DACK’s powerful guest experience platform, which includes keycode / digital key management, customizable property guides and upsells, contactless check-in and checkout, dynamic local recommendations, one-touch WiFi, and more, will now be offered across Yonder’s 200-door short-term rental portfolio.
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Yonder is a beloved North Carolina-based luxury rental provider known for its nature-centric mountain homes and cabins. When guests stay at a Yonder property, they know they’re in for an unforgettable time. Yonder offers high-quality, unique, and breathtaking experiences across its more than 200 unique mountain properties, and their devotion to surpassing guests’ expectations has earned them over 12,000 5-star reviews, as well as selection in AirBnB’s Host Tool study.
Yonder Luxury Vacation Rentals selects DACK, a short-term rental guest experience app, as its guest experience solution.
“Yonder’s dedication to delivering unique and memorable guest experiences is apparent and closely aligned with our values. We are eager to help them deliver on their mission to provide ‘authentic interaction and personalized customer service,’ because we believe we are particularly well-positioned to do so,” said Thomas Schaper, Head of Product at DACK.
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“The guest experience is critical, and we believe that our relationship with DACK will help us to further enhance our offerings and continue to create the kinds of memories that keep our guests coming back,” said CMO Mark Bastin at Yonder. “With their mobile-first platform, we can effortlessly scale our personalized and authentic guest experience without sacrificing quality.”