Vehlo, a leading provider of integrated software and financial solutions for the automotive repair industry, announced its acquisition of Total Customer Connect (TCC), a recognized leader in customer retention and service lane technology for automotive dealerships.
The acquisition enhances Vehlo’s commitment to optimizing dealership service lanes, adding TCC’s service lane software solutions, advanced marketing & CRM, and retention tools into Vehlo’s expanding suite of dealership solutions. TCC’s platform empowers dealerships with features such as automated service reminders, digital multipoint inspection (MPI) presentations, declined service capture, personalized marketing campaigns, and robust analytics designed to drive revenue, improve retention, and elevate customer experience.
By uniting the strengths of Vehlo and TCC, this acquisition delivers enhanced capabilities for dealership operations, providing a more unified and intelligent customer engagement experience.
“At Vehlo, we’re focused on helping service teams operate efficiently while fostering lasting customer relationships,” stated Josh Weis, CEO of Vehlo. “TCC has developed cutting-edge solutions that enable dealerships to better engage with their customers throughout the service lifecycle. We’re excited to welcome TCC to the Vehlo team, as their technology perfectly complements our existing ecosystem.”
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By uniting the strengths of Vehlo and TCC, this acquisition delivers enhanced capabilities for dealership operations, providing a more unified and intelligent customer engagement experience. The partnership aligns with Vehlo’s strategic vision of delivering end-to-end workflow solutions tailored to the automotive retail and service markets, with half of all franchise dealers now relying on Vehlo-driven products to power their operations.
“Joining forces with Vehlo marks a significant milestone for TCC,” said Shawn Rajabi, CEO of Total Customer Connect. “Together, we’ll bring unparalleled value to dealerships by combining TCC’s service lane software suite and marketing solutions with Vehlo’s comprehensive suite of service lane and payment solutions to drive incremental revenue for our customers. This collaboration allows us to drive stronger results for our customers and expand our market influence.”
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With this acquisition, TCC will retain its dealer-focused approach while leveraging Vehlo’s extensive network, resources, and complementary technologies. Dealers can look forward to accelerated innovation, seamless integration across platforms, and increased support for boosting fixed operations profitability.
Presidio Technology Partners acted as the exclusive financial advisor to TCC in this transaction.