API integration supports data sharing and collaboration for technology partners serving dealers and OEMs.
Numa, AI for dealership customer operations, announced an integration with Tekion, innovator of the first end-to-end, AI-native cloud platform serving the entire automotive retail ecosystem. This collaboration aims to expand the connected partner ecosystem within Tekion’s Automotive Partner Cloud (APC), enhancing operational efficiency through enhanced data exchange.
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Through this partnership with Tekion, dealers can now connect Numa’s AI Appointment Agent with Tekion’s Automotive Retail Cloud (ARC) service module, reinforcing Tekion’s open ecosystem approach that supports both Tekion-built capabilities and trusted third-party solutions. This connection helps dealers improve information flow between systems and reduces manual data entry. Numa’s AI Appointment Agent automatically captures and books appointments directly into the ARC Service Scheduler. For customers, this means service booking with a smarter Voice AI, while dealers reduce staffing strain and turn their Business Development Center (BDC) into a more proactive team.
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“The average dealership misses 158 service appointment calls per month,” said Tasso Roumeliotis, CEO and co-founder of Numa. “With Numa’s AI Appointment Agent integration to Tekion’s ARC, dealers never miss those opportunities, customers can book service instantly anytime they call, and your BDC team is able to focus on higher-value work that drives growth and a better customer experience.”