Nomad Health Chooses Medallia For Customer Experience

Medallia, Inc., the global leader in customer and employee experience, today announced that Nomad Health, the first digital marketplace for healthcare jobs, selected Medallia as its experience platform of choice. Nomad Health allows nurses and allied health professionals to search thousands of jobs across all 50-states, to find high-paying, rewarding work.

“Finding the best way to serve clinicians is the foundation to everything we do here at Nomad Health,” said Kristal Offutt, Sr. Director of Customer Experience, Nomad Health. “Getting robust feedback from clinicians on a regular basis will allow us to continue to live up to our mission – to remove every obstacle between providers and the patients they care for.”

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“We are thrilled to work more closely with Nomad Health and help them deliver world-class experiences,” said Gabe Benevides, Executive Vice President of Sales, Medallia. “With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences.”

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From on-site operations, digital, the contact center, human resources, sales & marketing, product development to market research, Medallia’s award-winning platform can meet the unique needs of every department, while also bringing them all together to drive transformational change through customer and employee experience. Medallia is a trusted partner to thousands of the biggest organizations around the world, helping them increase loyalty, trust, operational efficiency, and revenue.

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