The concierge services offered by Mindmatrix can be classified into two categories, namely, to-vendor and to-partner concierge services
Leading partner enablement service provider, Mindmatrix recently launched concierge services aimed at helping vendors make the most of their investment in Mindmatrix’s partner enablement platform, Bridge. The concierge services help boost partner engagement and adoption of the Bridge partner enablement platform. The concierge services offered by Mindmatrix can be classified into two categories, namely, to-vendor and to-partner concierge services.
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“The to-partner concierge services work towards helping channel partners who use the Bridge platform to derive maximum value from it with minimum effort and time. The to-partner concierge services include managing marketing campaigns, leads and assets.”
To-vendor concierge services, as the name suggests, are aimed at companies (vendors) that choose the Bridge platform to enable their sales ecosystems. Vendor concierge services provide service and support for vendors helping them maximize the ROI from Bridge. Vendor concierge services include the following:
- An initial review and analysis of the vendor’s sales ecosystem including the various processes, technology, marketing and sales assets
- Development of lead engagement and partner enablement framework
- Business audit and gap analysis
- Marketing and sales asset analysis, set up and end-to-end asset management including template creation and marketing campaign set ups
- Ongoing product configuration and fine tuning covering all key areas including new user and partner management, scoring model updates, lead management, reporting and best practice recommendations
The to-partner concierge services work towards helping channel partners who use the Bridge platform to derive maximum value from it with minimum effort and time. The to-partner concierge services include managing marketing campaigns, leads and assets. With a dedicated team consisting of more than 75 full time concierge specialists, Mindmatrix is strongly positioned to handle the flurry of concierge requests that come in from vendors and partner users alike.
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