The family-owned retail chain and Logicbroker to deliver an improved customer experience
Logicbroker, the cloud-based digital commerce platform for marketplace and drop ship connectivity, is proud to welcome Boscov’s, America’s largest family-owned retail store, to its growing roster of drop ship customers. The partnership will expand the Northeast and Mid-Atlantic store’s drop ship capability while adding a leading retail brand to Logicbroker’s growing list of strategic partnerships.
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“Our partnership could not have aligned more perfectly,” said Logicbroker Senior Vice President of Commerce Revenue, Emma Cope. “Like Logicbroker, Boscov’s values transparency, partnership, and engagement. With our innovative cloud-based technology, the department store is able to optimize its drop ship program to continue driving growth, profits, and a better customer experience. Additionally, the family brand strengthens our client portfolio and gives merit to our apparel and accessories capabilities.”
Boscov’s needed a fast migration to modernize its drop ship tech stack; a complete “lift and shift” without an IT development project. Logicbroker quickly integrated with Boscov’s using XML and Flat Files exchanged over SFTP while connecting vendors in their preferred manner. With Logicbroker, Boscov’s now offers vendors many connection options including API, EDI, SFTP, FTP, CSV – and the ability to process order and return documents via the Logicbroker Portal, offering critical flexibility for the department store.
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“Drop ship has proven itself as an efficient means of fulfillment for our company and our customers,” said Boscov’s Manager of Supplier Direct Fulfillment Jen Redcay. “Logicbroker’s technology has modernized and streamlined this process, connecting us to our suppliers faster than ever and with a lower cost of ownership. We have better vendor management capabilities now, and with complete visibility of our digital supply chain, we are positioned for great scalable growth.”
Boscov’s joins more than 4,000 other notable brands such as Walgreens, RiteAid and Verizon. This news follows an exciting year for the eCommerce company which launched a new curated marketplace and secured a $135+ million investment from K1 Investment Management in 2021.