JDM Technology Group, a global leader in best-in-class software solutions has acquired Successware, a premier field service management software.
JDM Technology Group, a global leader in best-in-class software solutions has acquired Successware, a premier field service management software. This acquisition enhances JDM Technology Group’s portfolio and strengthens its presence in the North American market.
Successware is known for its all-in-one business management software which helps home services companies improve efficiency and increase profits. The transaction closed on March 21 with approval from Authority Brands, the former owner and operator of Successware. The terms of the transaction were not disclosed.
“The acquisition not only expands our product offerings but also reinforces our commitment to supporting residential service contractors.”
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Successware’s flagship product is a complete cloud-based platform that helps service contractors manage their entire operation more effectively. The software allows users to schedule and dispatch technicians easily, while its call handling features streamline communication and enhance customer satisfaction.
“We’re thrilled to welcome Successware to JDM,” said Jim McFarlane, CEO of JDM Technology Group. “The acquisition not only expands our product offerings but also reinforces our commitment to supporting residential service contractors. Our priority is to ensure a seamless transition and to continue providing the reliable, high quality service that Successware users have come to rely on.”
“Joining JDM Technology Group marks a new chapter for us, and I’m excited to be a part of it,” said Successware President, Paul Carmody. “With JDM’s support, we will continue to develop cutting-edge solutions that meet the evolving needs of our customers.”
Successware will continue to operate as its own brand. Authority Brands will support and assist with the transition.
The acquisition of Successware is part of JDM Technology Group’s ongoing strategy to expand its offerings and enhance its position as one of the largest global suppliers of B2B software for the design, operations, construction, and maintenance industries. With this acquisition, JDM now operates 34 companies which serve more than 18,000 customers worldwide.
Advising Successware and Authority Brands were Raymond James as the exclusive financial advisor and Greenberg Traurig as legal counsel.