ISC-CX Becomes the Official Customer Experience Partner of RE/MAX

By STS News Desk on March 4, 2022

Italy’s fastest growing real estate franchise will utilize ISC-CX’s proprietary state-of-the-art measurement technologies and teams to further perfect their customers’ experience

ISC-CX, the leading provider of customer experience programs worldwide for over 20 years, announced that RE/MAX ITALIA selected ISC-CX as their digital customer experience company of choice. RE/MAX will leverage ISC-CX’s technologies and teams in Italy to measure and further optimize the high-end experience of RE/MAX customers.

ISC-CX completely understands our continuous focus on the delivery of a very responsive, personal service to our customers enhanced by the real-time information collaborative platforms for agents, buyers and sellers,” said Dario Castiglia, CEO & Founder RE/MAX ITALIA

“We are very pleased to partner with RE/MAX as both companies have a commitment to utilizing the latest technologies to deliver a superior customer experience,” said ISC-CX Global Client Service Director Christian Steinhauser. “RE/MAX ITALIA is already known for its high-quality customer experience. We are going to support their excellence with CX measurement and analysis, our upgraded reporting system LIVEBOARD, and our team of experienced service testers. RE/MAX will benefit from the deep, actionable insights we will generate for them to act upon.”

“ISC-CX completely understands our continuous focus on the delivery of a very responsive, personal service to our customers enhanced by the real-time information collaborative platforms for agents, buyers and sellers,” said Dario Castiglia, CEO & Founder RE/MAX ITALIA. “Similar to RE/MAX, they provide personal service and a collaborative technology platform to their own clients, making them the perfect customer experience partner for us.”

ISC-CX Becomes the Official Customer Experience Partner of RE/MAX

Italy’s fastest growing real estate franchise will utilize ISC-CX’s proprietary state-of-the-art measurement technologies and teams to further perfect their customers’ experience

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