AI-powered delivery platform solves final-mile, heavy goods delivery challenges for BigCommerce merchants
Deliveright, a leading final-mile digital delivery platform offering white-glove service, today announced a new partnership with BigCommerce (Nasdaq: BIGC), a leading Open SaaS e-commerce platform for fast-growing and established brands. Deliveright’s AI-powered platform simplifies the complex process of shipping heavy goods such as furniture by automating the entire process.
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BigCommerce merchants can now take control over all stages of fulfillment, from the point of origin to the customer’s home, with real-time data. The app integrates directly with Deliveright’s Grasshopper platform, provides instant shipping quotes, and offers service levels ranging from curbside to full white-glove delivery.
“The importance of a seamless delivery process cannot be overstated, as it plays a critical role in a brand’s overall service quality. More than ever, consumers want to receive their online purchases quickly, regardless of pervasive supply chain issues,” said Doug Ladden, CEO of Deliveright. “BigCommerce merchants have the opportunity to potentially mitigate delivery delays and improve customer experience with complete visibility and a focus on solving the ever-elusive final-mile challenge.”
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Last-mile delivery market share in North America persists as the most challenging process within the supply chain and is expected to increase by $59.81 billion by 2025. Deliveright’s technology empowers BigCommerce merchants to solve final-mile, heavy goods delivery challenges in a fragmented market.
“Our partnership with Deliveright further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, chief commercial officer for BigCommerce. “Deliveright shares our desire to help merchants sell more and grow faster to maximize success, and we look forward to working together to mutually support customers.”