Customer Relationship Management Institute LLC (CRMI) and their strategic partner Market Intelligence International (Marketii), both experienced specialists, announced that 39 companies have qualified to receive the NorthFace ScoreBoard Award 2019 (now in its 20th year) for superior customer service. Also, CRMI recognized five companies for engaging employees to meet the rigorous customer relationship training requirements needed for CEMPRO Award certification.
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NFSB Award 2019 Recipients:
Twenty-time recipients: Summit
- Haemonetics Corporation: Braintree, MA
- Kronos Incorporated: Lowell, MA
Nineteen-time recipients: Summit
- ZOLL Medical Technical Service: Chelmsford, MA
Eighteen-time recipients: Summit
- Alfa Wassermann LLC: West Caldwell, NJ
Seventeen-time recipients: Summit
- Boston Scientific Corporation: Natick, MA
Sixteen-time recipients: Summit
- FLIR: North Billerica, MA
Fifteen-time to twelve-time recipients: Summit
- None
Eleven-time recipients: Summit
- ACIST Medical Systems Inc: Eden Prairie, MN
Ten-time recipients: Summit
- NETSCOUT: Westford, MA
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Nine-time recipients: Summit
- Diagnostica Stago Inc: Parsippany, NJ
- Pitney Bowes Software, Worldwide Software Support: Troy, NY
- Wolters Kluwer Health, Learning, Research & Practice: Norwood, MA
- Wolters Kluwer – UpToDate: Waltham, MA
- ZOLL Medical Customer Support: Chelmsford, MA
Eight-time recipients: Summit
- CA Technologies / A Broadcom Inc company: Washington DC
- ERT: Philadelphia, PA
- Yaskawa America Inc: Waukegan, IL
Seven-time recipients: Summit
- Avaya Inc: Coppell, TX
- Nutanix Inc Support Services: San Jose, CA
Six-time recipients: Summit
- Alfresco Software Inc: San Mateo, CA
Five-time recipients: Summit
- Citrix Systems Inc: Ft. Lauderdale, FL
- Deltek Inc: Herndon, VA
- Fresenius Kabi USA LLC: Lake Zurich, IL
- Wolters Kluwer Health Individual Member: Hagerstown, MD
Four-time recipients:
- Rubrik Inc: Palo Alto, CA
- Kongsberg Digital Inc: Asker, Norway
- Cohesity Inc: Santa Clara, CA
Three-time recipients:
- Cengage Learning Inc: Independence, KY
- Hologic Domestic Service: Marlborough, MA
- Hologic Technical Service EMEA: Manchester, UK
- InterVision Systems LLC: Chesterfield, MO
- Nutanix Inc Consulting Services: San Jose, CA
- Veritas Technologies LLC: Santa Clara, CA
- Zeus Industrial Products Inc: Orangeburg, SC
Two-time recipients:
- Braze Inc: New York, NY
- Druva Inc: Sunnyvale, CA
- Hologic Customer Support EMEA: Manchester, UK
- REPLIGEN Corporation: Waltham, MA
- Thycotic Software Inc: Washington DC
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