Comm100, leaders in digital omnichannel customer engagement, have announced a partnership with Ultimate Communications, who specialises in providing digital transformation efforts throughout Southern Africa. The partnership will offer a competitive advantage to education, government and commercial organizations who need to transform their digital approach to meet client experience and communication expectations
As Customer Experience (CX) grows as a differentiator, financial, education and the healthcare sector must establish formal CX strategies to remain competitive.
The continued expansion of our partner network and partner offerings are a testament to the growing demand for efficient and authentic interactions with brands across all channels—anytime and anywhere—and the strength of our platform,” said Ty Rottare, VP of Global Channels at Comm100.
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David Mooya, Managing Director, Ultimate Communications; “The goal of this partnership is to offer organisations in the Southern Africa the ability to provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI powered bots and automation within one integrated console enabling them to compete nationally and in a global marketplace.”
“The continued expansion of our partner network and partner offerings are a testament to the growing demand for efficient and authentic interactions with brands across all channels—anytime and anywhere—and the strength of our platform,” said Ty Rottare, VP of Global Channels at Comm100. “We are looking forward to cementing our relationship further with the team at Ultimate Communications, we are excited to be able to grow our network of clients in a new geography.”