Circuitry.ai and OwlSure announced a strategic partnership to help global enterprises operationalize AI across service, parts, and warranty operations, enabling secure, production-scale deployment across the enterprise.
Our Service Decision Intelligence platform provides the ready-to-deploy Service AI workers, explainability, governance, and automation that enterprises require.
Enterprises across manufacturing, automotive, industrial, and regulated service sectors continue to face fragmented data, siloed enterprise systems, and manual processes that limit productivity and inflate service and warranty costs. Many AI initiatives stall before delivering measurable value due to integration complexity, data quality challenges, and lack of enterprise-grade MLOps.
The partnership combines Circuitry.ai’s Service Decision Intelligence Platform, featuring AI Advisors, Analysts, and Agents that automate and optimize critical service, parts, and warranty decisions, with OwlSure’s global systems integration, enterprise data modernization, AI/MLOps, Field Service Implementations, and managed services capabilities.
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Together, the companies enable Autonomous Service Journeys that deliver measurable ROI in weeks.
“While AI innovation has accelerated, service organizations have lagged in adopting and scaling Service AI across the enterprise, often failing to realize the significant service margin improvements it enables,” said Ashok Kartham, Founder and CEO of Circuitry.ai. “Our Service Decision Intelligence platform provides the ready-to-deploy Service AI workers, explainability, governance, and automation that enterprises require. Partnering with OwlSure allows us to ensure these AI capabilities are deployed safely and scaled globally.”
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“Operationalizing AI requires integration, data readiness, and global delivery execution,” said Anant Iyer, who leads the sector strategy at OwlSure, “By combining our enterprise systems integration experience as well as our expertise with AI and Agentic automation with Circuitry.ai’s purpose-built Service Decision Intelligence platform, we provide customers a clear path from AI ambition to measurable operational impact.”
Business impact:
- 20–50% increased productivity across service and claims teams
- Higher first-time fix rates and faster mean time to repair
- Reduced warranty and service contract costs
- Accelerated time-to-value with lower implementation risk
The joint delivery model ensures OwlSure prepares and integrates enterprise systems; Circuitry.ai deploys AI-driven Decision Intelligence at key service touchpoints, and OwlSure manages global rollout and ongoing operations.