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The collaboration improves dealership productivity by automatically logging and updating records in both Calldrip and Connect CRM. Key elements of this integration include:
● Logging each new customer
● Stopping the clock
● Assigning the dealer agent
● Updating records continuously
● Tracking each inbound/outbound call
● Linking to a recording of every inbound/outbound call
● Enabling click-to-call ease of use
“We are excited to announce this integration with VinSolutions that will substantially improve ease of use between our two solutions. This enables a seamless workflow for dealership staff, improving productivity and allowing them to focus on closing more deals.” says Brock Jackson, Calldrip Chief Operating Officer.
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The new integration also provides direct access to Calldrip’s comprehensive monitoring, scoring and coaching insights directly from Connect CRM, which staff utilize as their primary productivity tool. This capability to easily access a comprehensive view of every customer interaction provides management enhanced tools to improve staff performance, secure more appointments and drive more sales.
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