ServiceNow users can leverage Auvik to automatically discover and sync records for devices, streamlining IT configuration and management
Auvik, an award-winning IT solutions provider, announced the integration of its Auvik Network Management (ANM) solution with ServiceNow Configuration Management Database (CMDB) solution. This collaboration automates the synchronization of Auvik’s network device inventory with ServiceNow CMDB, helping overburdened IT teams seamlessly maintain accurate configuration data for governance, compliance, infrastructure planning, and IT decision-making. The integrated solution builds on an existing certification of Auvik for ServiceNow, which has been available via the ServiceNow Store since 2020.
“Together, Auvik and ServiceNow can rapidly provide overwhelmed IT teams with the asset information they need to quickly troubleshoot issues and demonstrate compliance with various standards like CIS and NIST.” – Mark Ralls, President, Auvik.
Addressing Network Complexity with Automated CMDB Sync
“ServiceNow CMDB is a central source of truth for IT assets, relationships and dependencies, improving data sharing across enterprises and accelerating business transformation,” said Mark Ralls, President, Auvik. “To meet the growing complexity and sprawl within networks, integrating with the ServiceNow AI Platform will eliminate the need for IT teams to manually maintain and update network inventories. Together, Auvik and ServiceNow can rapidly provide overwhelmed IT teams with the asset information they need to quickly troubleshoot issues and demonstrate compliance with various standards like CIS and NIST.”
As a ServiceNow Build Partner, Auvik keeps network device information accurate, reliable, and continuously updated. By using Auvik, ServiceNow customers can automatically synchronize records for switches, routers, firewalls, access points, servers, workstations, printers, IoT devices, and any other IP-connected hardware. This synchronization enhances the precision of impact analysis, compliance reporting, and infrastructure planning, allowing teams to spend less time manually maintaining records and more time resolving support tickets.
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ServiceNow Perspective on the Partnership
“As enterprises transition from AI ambition to AI execution, reliable platform partnerships are more important than ever before,” said Alix Douglas, Group Vice President, Partner Solutions at ServiceNow. “Auvik Network Management’s integration, built on the ServiceNow AI Platform, helps customers accelerate time to value and reduce risk, building trust and enhancing overall satisfaction. This collaboration highlights the power of innovation when expert knowledge is supported by an AI platform built for scale.”
The ServiceNow Partner Program rewards partners for their broad expertise and experience to drive opportunities, reach new markets, and deliver transformative outcomes for joint customers across the enterprise. As a Build partner, Auvik develops and distributes applications with the ServiceNow AI Platform, including tailored configurations and seamless integrations to enhance platform capabilities.