Alida Announces Equity Investment from BMO Capital Partners

Funding complements the recent equity investment from Round13 Growth

Alida, a leader in Total Experience Management (TXM), today announced that following the recent Series D funding round by Round13 Growth Fund, the company has received a subsequent equity investment by BMO Capital Partners, bringing the total investment to $23 million. This investment will accelerate Alida’s aggressive growth strategy and innovation agenda to deliver leading SaaS solutions in the Customer Experience Management (CXM) industry.

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“BMO Capital Partners is thrilled to support Alida’s continued growth both as an investor and a collaborator”

“Alida is so fortunate to receive strong financial backing and trust from BMO Capital Partners,” said Ross Wainwright, CEO at Alida. “Over the past year, we have made huge strides in our innovation agenda and have seen our vision come to life. This investment strengthens Alida’s working capital position to grow key areas of our business, deliver marketing-leading solutions, and enhance the value for our current stakeholders. We are excited for the future ahead as we continue to revolutionize CXM innovation for our current and future customers.”

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“BMO Capital Partners is thrilled to support Alida’s continued growth both as an investor and a collaborator,” said Andrew Hockin, Managing Director, BMO Capital Partners. “Alida delivers innovative solutions to the rapidly growing global CXM market and we look forward to building on BMO’s strong relationship with the management team as they achieve the next stage of growth.”

Today’s equity investment builds on the $20 million capital raise from Round13 Growth Fund in September 2021. Other recent funding initiatives include a US$10 million debt facility from Comerica Bank in July 2021, and US$20 million in growth debt from Vistara Capital Partners in 2020.

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