Aircall, a leading provider of cloud-based phone and contact center solutions, joins with Telarus to offer scalable CCaaS solutions globally
Aircall, a cloud-based voice platform helping companies worldwide manage millions of customer support and sales calls every day, announced a strategic partnership with Telarus, the largest privately-held technology services distributor in the United States.
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The partnership will create an automated approach to setting up call centers, making the traditionally complex and time-consuming process now happen in just a matter of minutes. The program will most immediately alleviate the needs of Telarus’ SMB and mid-market customers looking to take advantage of the full power of voice while also growing their teams and businesses. By leveraging Aircall’s more than 60 pre-built integrations such as CRM, helpdesk, and e-commerce tools, Telarus partners will now have access to both a quick set up and an easily scalable solution to provide all the insights required in a call center environment.
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“Difficult to use and outdated technologies are constant obstacles for teams trying to adapt and quickly embrace remote work as their new standard,” said Cary Bush, Director of Channel Partnerships at Aircall. “Our channel partnership with Telarus allows us to address the diverse needs of its partner portfolio to ensure they can work efficiently and productively while benefiting from both Telarus and Aircall’s global footprints.”
“Aircall has all the traditional features needed to get a call center up in minutes, plus, their platform makes real-time modification easy with an intuitive soft client that works great on both iOS and PC,” said Brandon Knight, VP of Biz Dev for Telarus. “The fact that they are a global organization is even more of a bonus for our partners in the U.K., ANZ, and Canada.”
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