Abaqus, a leading Field Service Automation platform, announced that its allGeo platform now integrates with Microsoft Power Automate to help field service companies perform low code integration between allGeo and hundreds of other globally popular apps and services including Scheduling, ERP, CRM and Payroll systems. Examples of apps & services include the Microsoft suite of software (Dynamics, Teams, Excel Online, Sharepoint, OneDrive), Sage, Salesforce, et al.
Every service organization faces an imperative to automate complex field service processes, yet too many are still buried in paper timesheets & manual data collection followed by manual entry of this data into payroll / accounting systems thus lowering employee productivity and the customer experience. Organizations that do look to digitize their operations face a daunting task of building & integrating software systems with heavy investment in Engineering. This systems & workflow development and deployment process is now shortened with the use of low-code / no-code platforms such as Microsoft Power Automate.
“Champion Window is leveraging allGeo to set up a field service workflow in order to reduce timecard fraud and to better manage our installation and service technician labor. Each day, we pass service and installation appointment booking information from our CRM solution, Microsoft D365 CE to allGeo. This tells the system where the employees are supposed to be. We have the employees clock on and off jobs in allGeo, and we then pass timecard information each night to ADP, our payroll provider.” said Dave Hofmeister, VP of IT at Champion Window Manufacturing. “allGeo’s reporting capabilities give us a clear picture of each employee’s whereabouts when they clock on and off jobs. So far we are very pleased with this solution.”
“Field service companies are looking to automate their workflows and boost productivity without replacing their existing systems.” said Shailendra Jain, CEO of Abaqus. “Through our integration with Microsoft Power Automate, we now offer low code integration and automation to our customers. They can connect the allGeo field service platform with all Microsoft products as well as hundreds of other apps and web services, enabling companies to truly realize the benefits of integrated workflows.”
The allGeo to Power Automate integration unlocks numerous possibilities for field service organizations to reduce manual process and inefficient workflows, especially where data needs to flow from one system to the other seamlessly. Once the disparate software systems are connected with the company’s field operations, users will be able to instantly submit data and have it seamlessly integrate with the backend planning & financial systems providing the business a 360 degree control over its operations.
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