Visual Matrix and Aavgo are proud to announce their partnership, bringing cutting-edge technology solutions to hotels across the globe.
Visual Matrix and Aavgo are proud to announce their partnership, bringing cutting-edge technology solutions to hotels across the globe. Aavgo’s innovative digitized hotel products, including a Virtual Front Desk Complete Solution, Staff Operations Platform, and Guest Experience App, are now integrated with Visual Matrix’s Property Management System (PMS) software. This integration streamlines hotel operations and enhances the guest experience with personalized attention and seamless service.
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“We have not only streamlined our operations and increased efficiency but also received glowing feedback from guests who appreciate the attention and the seamless experience.”— Hiten Suraj, StayCal Hospitality President & CEO
The Virtual Front Desk Solution, one of Aavgo’s standout products, is a freestanding kiosk with an on-screen live agent that guides guests through every front desk procedure. With this solution, hotel guests can check-in and out, make walk-in reservations, pay with a card or cash, get their keys (RFID and mobile), extend their stay, make requests, and ask questions – all without waiting in line at a busy front desk. Aavgo’s virtual front desk also includes agents who answer incoming calls to the hotel, book reservations over the phone, and run night audits.
This collaboration provides Visual Matrix’s PMS users with easy access to Aavgo’s virtual front desk solution, which saves labor costs, increases operational efficiency, and improves staff satisfaction. The benefits to hoteliers are clear, as Hiten Suraj, StayCal Hospitality President & CEO, explained: “By implementing Aavgo’s virtual front desk solution in our hotel, we have not only streamlined our operations and increased efficiency, but we have also received glowing feedback from guests who appreciate the personalized attention and seamless experience it provides.”
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