Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
SoftServe Recognized for Driving Enterprises Through Digital Transformation to Industry 4.0 by Everest Group Read more
Straive featured as a Product Challenger in AI & Analytics in ISG Provider Lens Contact Center – Customer Experience Services 2022 Global Report Read more