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Zappi Announces Newly-Formed Customer Team Lead by Julio Franco

NICE Takes Gold and Silver at the 2019 Stevie Awards for NEVA and CXone

Zimmerman Appoints A Long-Standing Client to Head Client Services

Gartner Names Capgemini a Leader for CRM and CX in Its 2019 Magic Quadrant

Deloitte Recognized as a Leader by Gartner in Data and Analytics Services, Worldwide

SalesTech Interview with John Arnold, VP of Marketing, Sales and Business Development at Intelligent Demand

Survey: Where Consumers See the Biggest Opportunities for Customer Service Automation

Bertelsmann and Saham’s Customer Experience Business, “Majorel”, Launched; Bold Statement of Intent on Future Growth

Tracy Pallas, VP of Worldwide Channel Sales of Agari, Recognized as 2019 CRN Channel Chief

Srikant Sharma Joins Conga, Strengthening Customer-First Focus