The 2023 CSCMP State of Logistics Report Indicates Supply Chains Have Adapted to Drive Resilience After Two Years of Global Volatility Read more
2023 LTK Back to School Shopper Study Reveals Optimistic Consumer Spending Trends Despite Economic Concerns Read more
SPOTIO Leads the Field Sales Space Once Again with 20 Prominent Awards in G2 Crowd’s Summer 2023 Report Read more
Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
New Report From Baringa Finds a Surprising Driver of Consumer Purchase Decisions – Kindness Read more
Forrester’s Canada 2023 Customer Experience Index: Brands’ CX Quality Reaches Its Lowest Point Since 2016 Read more
Callroute Launches Microsoft Teams Auto Provisioning To Save Admins Time & Reduce Manual Errors Read more