Manufacturing and B2B Industry Prepare for AI Overhaul: Global Survey Finds that 93% of AI Decision Makers in Manufacturing Plan to Increase Generative AI Investments Read more
Conduent CX Research Finds Strong CX Fundamentals Are Essential for Maximum Impact in the Retail/eCommerce Consumer Relationship Read more
Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys across Channels, Processes and Organisations Read more
TradeCentric Announces Support for Salesforce’s New Lightning Web Runtime (LWR) Framework for Salesforce Commerce Cloud Read more
nShift: The “Refund Effect” can Help Retailers Convert Returns Into Exchanges, but Only With the Right Strategies in Place Read more