Kraft Heinz and Microsoft Join Forces to Accelerate Supply Chain Innovation as Part of Broader Digital Transformation Read more
TouchPoint One Performance Management Platform Offers New Agent Coaching, Gamification, Dashboard, and QA Features to Strengthen Virtual/Hybrid Customer Contact Teams Read more
With the acquisition of ForePaaS, OVHcloud strengthens its capabilities to cover the entire data value-chain and increase its portfolio of Platform as a Service (PaaS) solutions Read more
Alibaba Cloud and VMware Deliver Next-Generation Alibaba Cloud VMware Service to Accelerate Digital Innovation Read more
Greg Rowe’s Contact Center Solution Keeps Customer Communications and Payments Flowing With Technology From Talkdesk and PCI Pal Read more
Navigating the Metaverse Guides Businesses and Creators to Clarity on New Online Revenue Streams for Tomorrow’s Web 3.0 Economy Read more