Deloitte Digital Research Determines Contact Centers Will Become Experience Hubs for Brands in 2021 and Beyond Read more
Yahoo Small Business Finds Only 38 Percent of Microbusiness Owners Received Government Aid During the Pandemic, with 50 Percent Still Experiencing Negative Impacts of COVID-19 Read more
Vonage Contact Centre for Salesforce Service Cloud Voice Now Available on Salesforce AppExchange Read more
ibex Work@Home Technology Suite Accelerates the Digital Transformation of Global Customer Experience Operations Read more
Verint Only Vendor Recognized by Gartner in Both the Magic Quadrant for CRM Customer Engagement Center and the Magic Quadrant for Workforce Engagement Management for Fourth Consecutive Year Read more