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Poor Call Handling Results in Lost Sales Opportunities and Negative Customer Experiences

Global SaaS Commerce Platform TradeGecko Raises USD 10 Million in Series B Funding Led by TNB Aura Fund 1 & Aura Venture Fund

Mixpanel and Zendesk Partner to Expand the Future of Data-Driven Customer Experiences

Seth Blank Appointed Chair of Working Group Overseeing BIMI

Is Sales, Customer Success? And, Why Is It Not?

Globe Labs, Vonage Team up to Deliver Powerful Voice Solutions to SEA Market

Metromile Secures $90 Million Series E Financing

Head of Deloitte Digital Andy Main Named to Adweek’s Power List for Second Consecutive Year

Rakuten Marketing Powers Programmatic Prospecting Ad Solution with New Artificial Intelligence and Machine Learning Technology

Kaon Interactive Adds 11 Major Accounts to its Enterprise Client Roster