Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications Read more
o9 Expands Its Collaboration With Microsoft to Advance Generative AI Capabilities in the o9 Digital Brain Planning Platform With Microsoft Azure OpenAI Service Read more
8×8 Launches Operator Connect for Microsoft Teams to Streamline Reliable Telephony Deployment and Adoption for Organizations Using Teams Read more
ServiceNow Research Shows Changing Consumer Brand Loyalty in Canada, Reveals Potential for AI-Powered Customer Service Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more
TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect Read more
Revolutionizing ServiceNow Solutions: xtype and NewRocket Forge Groundbreaking Partnership to Propel Customer Success and Efficiency Read more
Bluecore Introduces Customer Movement Technology and Services Proven to Drive Retail and DTC Brand Growth Read more