8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Buxton Acquires Elevar to Create Data Powerhouse for Omnichannel Insights and Customer Engagement Read more
Sensormatic Solutions Connected Inventory Intelligence Solutions Support Retailers’ Expanding Omnichannel Initiatives Read more
NewStore Launches Global Report at NRF 2024 Assessing the Omnichannel Competence of 696 Retailers Read more