Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence Read more
Chargebee Recognized as a Leader in the IDC MarketScape: Worldwide SME-focused Subscription and Usage Management Applications 2022 Read more
Fractional Chief Sales Officer Service Launched by Nation’s Leading Executives-as-a-Service Firm Read more
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more
New “State of Restaurants” Report from TouchBistro Finds Sales Volumes Recovering to ~75% of Pre-Pandemic Levels; Rising Food Costs Cutting into Profit Margins Read more