ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Nintex Taps Christian Lucarelli and Tony Thomas to Lead Global Partner and Customer Experience Programs Read more
New Deloitte Digital Research Identifies Effective Behaviors of Contact Center Service Innovators Read more
Forrester: To Achieve Sustainable Growth, B2B Firms Must Center Their Revenue Process On Customer Value Read more
Cognizant Enters Into a Strategic Partnership With Telstra to Elevate Software Engineering Capabilities and Enhance Customer Experience Read more
Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications Read more
SugarCRM and Liferay Partner to Support Digital Business Communities via DXP Solution Seamlessly Integrated with SugarCRM Read more
Three in Four U.S. Shoppers Embrace Omnichannel, Merging Digital and Physical Shopping Journeys Read more