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Delivering Convenience & Ease, Consumer Software Subscription Benchmarks from Recurly Reveal Significant Industry Growth in 2023 Read more
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Salespeople and Customer-Service Reps Are Pressing Consumers to Give High Satisfaction Ratings: Study Read more
Unlocking Consumer Confidence: 60% of Shoppers Always Search for User-Generated Product Visuals Before Committing to a Purchase, Up from 50% in 2021 Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Nearly 8 out of 10 Chargebacks Originate from Consumers Not Fraudsters According to New Chargeflow Report Read more
MX Customer Analytics Delivers Actionable Insights for Financial Providers to Better Understand and Serve Customers Read more
New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers Read more