CI&T Releases Third Annual Connected Retail Report – Revealing Intra-Pandemic Consumers Want Consistent Shopping Across All Channels Read more
New Report Reveals Consumers Embracing Return Fees In Exchange For Convenient, Premium Offerings Read more
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more
Survey Shows Consumers Trust Auto Dealers, but Transparency Plays Critical Role in Sales Process Read more
Voxware Biennial Holiday Survey Indicates Consumers Less Tolerant for Delivery Delays and Inaccurate Order Fulfillment Read more
STUDY by parcelLab: Consumers Across the Board Will Stop Shopping From Brands with Poor Returns Processes Read more