Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution Read more
UncertAInty: UK Shoppers Desire AI-Driven Retail Experiences but are Wary of its Use, Research Finds Read more
8×8 Phone App for Microsoft Teams Delivers Cost-effective, Native Calling Experience for Teams Users Read more
Voxnube Partners with Altigen Communications to Deliver Cloud-based Microsoft Teams Phone Systems in the UK and Europe Read more
Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences Read more
Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell, One of the Leading Purchasing Consortiums in North America Read more
Ezra AI Introduces Revolutionary Call Center AI Solution for Enhanced Customer Experience and Operational Efficiency Read more
Multimedia Plus Introduces INCITE Kiosk: Expanded Functionality of Leading Training, Communications & Selling Platform Read more