Mitel Strengthens Partnership with Talkative, Integrates New AI-Powered Capabilities with Contact Center Solutions Read more
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers Read more
The Impact of Conversational Sales Technologies on Lead Qualification, Customer Support and Sales Conversions Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
SuccessKPI Enables Maximus Total Experience Management Solution to Transform the Customer Experience of Federal Agencies Read more