Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more
TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect Read more
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Thumbtack Partners with ServiceTitan to Help Trades Businesses Provide a Better Customer Experience Read more
The Synergy of Customer Support and Agent Experience: How End-to-End AI Delivers a Win-Win for CX and AX Read more
More Than 80% of Shoppers Had Poor Experiences With Online Retailers Last Year, According to New Global Consumer Survey Read more