8×8 Announces 8×8 Sales Assist to Improve the Customer Experience, Increase Satisfaction, and Accelerate Revenue Growth for Retailers Read more
Five9 Expands Partner Network and Welcomes Assist Digital in the Partner Ecosystem in the European Market Read more
Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points Read more
Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Center and Customer Experience Solutions Read more
CallMiner Advances AI-Powered Conversation Intelligence Platform with New and Enhanced Capabilities Read more