More Than Sixty Percent of Gen Z Shoppers Would Switch Retailers at Checkout to Pay in Installments Using an Existing Credit Card, According to New Study Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
Propel Software Enriches Product Thread to Improve Customer Experience & Speed Time to Revenue with First of Three Major Releases in 2024 Read more
Fueling Purchase Decisions: 74% of Online Shoppers Regularly Read Q&A Sections Before Committing to a Purchase Read more
Research Reveals Majority of Gen Z is Pessimistic About the Economy – 71% Plan to Tighten Budgets and Be Selective on Purchases Read more