Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud Communications Read more
Customer Support’s AI Moment Is Here – UseChat Launches Custom Chatbots Powered by ChatGPT, for Every Online Business Read more
Fractal Launches Flyfish, the First-Ever Generative AI Sales Platform for Consultative Customer Experiences Read more
Forrester’s Canada 2023 Customer Experience Index: Brands’ CX Quality Reaches Its Lowest Point Since 2016 Read more
New Avaya Integrations and Capabilities and Expanded Alliances Empower Large Enterprises to Adopt Cloud Innovations “Their Way” Read more
NICE Announces Interactions International 2023, Premier CX Event Showcasing Enlighten’s Pioneering AI For Business Read more