Liveperson Debuts Socialconnect and Emailconnect to Help Brands Manage All Digital Customer Interactions in One Place Read more
Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market Read more
Thycotic Introduces Customer Community Engagement Platform to Facilitate “Secrets of Success” Read more
XMReality Launches Version of Its Remote Guidance Customer Service Offering Online for Small-, Medium-Sized Businesses in the US Read more
Avaya’s Native Integration With Afiniti Enterprise Behavioral Pairing Receives 2019 Contact Center Technology Award From CUSTOMER Magazine Read more