Customer Experience (CX) Report Reveals Global Marketing Pivot to Drive Accelerated Digital Transformation Read more
Medallia Partners with Tableau to Help Companies Visualize Customer Experience Data and Get it Into the Hands of More Customer-Facing Employees Read more
Khoros Announces Support for Instagram Messaging within Its Digital-First Customer Engagement Platform Read more
Global Study By Xero Outlines Key Strategies Small Businesses Adopted to Thrive During the Pandemic Read more
Deloitte Releases Second Annual Global Marketing Trends Report: Data-Driven Insights Into the Seven Key Trends That Can Help C-suite Executives Lead With a Human-Centered Approach Read more
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more