Bright Pattern to Provide COVID-19 Support to Call Center Industry With Cloud Solution to Supplement Operations With Remote Workforce Read more
Talkdesk Announces Enhancements to Explore and Studio for Comprehensive Business Intelligence and Easy Customer Journey Customization Read more
ExecVision Launches a Chrome Extension, Enabling Organizations to Easily Record, Analyze & Coach Customer-Facing Web Conferences Read more
KAR Global Improves Customer Service and Operational Efficiency with Workflow Solution from Five9 and ServiceNow Read more
Thunderhead Announces ThunderBay – the first comprehensive AI for journey-driven engagement Read more