CGS Survey Reveals a Blend Of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands Read more
Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience Read more
Genesys Expands Support for Google Cloud Contact Center AI Across All Three Customer Experience Platforms Read more
Nuance Recognized as Leader in Intelligent Customer Engagement at 13th Annual Stevie Awards for Sales & Customer Service Read more