General Motors Deploys NICE Performance Management to Improve Employee Collaboration While Putting Customers First Across 65 Contact Centers Managing 30 Million Interactions Read more
Obo Launches with $8.2 Million in Funding to Foster “Succeed Faster” Mindset in Product Innovation Read more
Building on Customer Traction, Gladly Closes $50 Million to Reinvent Customer Service by Putting People at the Center of Every Conversation Read more
Telco Marketers Report Big Appetite for Live Data Insights to Add Customer Value and More Relevant Digital Services Read more