8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-In-Class Customer Experiences Read more
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NICE Wins 2019 CRM Service Leaders Awards for Excellence in Analytics and Workforce Optimization Read more
Smartcalls – Voximplant’s Web Service for Creating Outbound Call Campaigns – Has Become All-in-One Solution for Call Process Automation Read more
Bright Pattern Cloud Contact Center Software Selected by the Market-Leading BPO, The Connection Read more