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Dialpad Unveils New Contact Center Solution Leveraging AI to Boost Customer Service Efficiency

Best Data Strategies for Unlocking Customer Lifetime Value (CLV)

New Client Portal by Rocketlane Aims to Streamline the Digital Customer Journey

Trax Appoints Kendra Ricenbaw as Chief Customer Experience Officer

Melissa M. Monk Joins Accruent as Chief Customer Officer

Holiday Gifting Can Significantly Boost Customer Loyalty, According to Snappy’s Annual Gifting Report

Capacity Transforming Customer and Employee Experience AI

Zenvia Customer Cloud hits the market with AI to revolutionize Brand-Customer experiences

Introhive Unveils AI Account Summaries, Ushering in a New Era of Relationship Intelligence

Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle