Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service Customer Experiences Quick and Easy Read more
New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation Read more
Yourco is Redefining the Future of Communication & Automation for Frontline, Floor and Field Employees, Securing $2M Seed Funding Amid Rapid Growth and Customer Wins Read more
Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service Read more
Locus Robotics Appoints New Executives to Support Global Growth, Expanding Global Warehouse Automation Leadership Read more
Neota Announces Executive Team Appointments: Part of Commitment to Customer Experience and Business Growth Read more
SugarCRM Unveils Generative AI for Midmarket CRM, Supercharging Sales, Marketing and Customer Service Read more
Infor Introduces Enterprise Automation Solution, a Set of Infor OS Cloud Services, Built on AWS, Designed to Help Companies Rapidly Scale Automation and Achieve Business Results Faster Read more