Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience Read more
HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands Read more
Salesloft Shines in 2023 with Industry Recognitions Across Revenue Growth, Customer Value, and Workplace Excellence Read more
evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing Read more
SutiSoft’s Enhanced eSignature Solution with WhatsApp Integration and Cutting-Edge Features Transforms Business Workflows Read more
8×8 Announces 8×8 Sales Assist to Improve the Customer Experience, Increase Satisfaction, and Accelerate Revenue Growth for Retailers Read more
SoundHound AI to Acquire SYNQ3 to Expand Its AI Customer Service Solutions and Create the Largest Voice AI Provider for Restaurants Read more
Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
impact.com Caps Strong 2023 with Market Expansion, Client Growth, and Leading Technology Innovations, Sets New ‘Partnership Economy’ Standards for Brands and Agencies Read more