AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams Read more
Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud Communications Read more
Akkadian Introduces Support for Webex Contact Center within the Leading UC Provisioning Automation Solution Read more
Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers Read more
Bright Pattern Nominated as Finalist for “Cloud-Based CX Solution of the Year” and “Disruptive Technology of the Year” at World’s Largest Contact Center Event Read more
Previse Solutions to Showcase Groundbreaking AI-Powered Contact Center Platform at Call and Contact Center Expo in Las Vegas Read more
Avaya Named to Constellation Research ShortList for Contact Center as a Service Solutions (CCaaS) Read more
Zoom Contact Center Powers Up with Calabrio’s True-Cloud, Enterprise-Grade Workforce Management Solution Read more