Sitel Group and Rulai Recognized for Excellence in Strategic Partnerships by IAOP® for Collaboration With Michelin Read more
Sharpen’s Clients Report Improved CSAT Scores, Reduced Call Times and In One Case, Projected Savings of More than $760,000 Annually, Working From Home Read more
Conversocial Offers Apple Business Chat to Help Businesses Connect With Customers via Messaging Read more
iQor Rapidly Scales Work-At-Home Solution With Over 50% of the Company’s Workforce to Deliver Uninterrupted Customer Interactions Read more
Bright Pattern Launches AI Solution Packs for Easy to Deploy Artificial Intelligence in Contact Centers Read more