Businesses in Singapore that Prioritize CX are Expected to Recover Faster from the Covid-19 Pandemic: Zendesk Survey Read more
Salesforce Introduces Service Cloud Workforce Engagement to Help Contact Centers Thrive in an All-Digital, Work-from-Anywhere World Read more
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
Kount Partners With Snowflake to Deliver Actionable Customer Insights for eCommerce Providers to Improve Customer Experience, Lower Friction, Increase Conversions and Uncover Cross-sell and Upsell Opportunities Read more
Adobe Named a Leader Among Experience Optimization Platform Vendors by Independent Research Firm Read more
Frost & Sullivan recognizes Amelia, an IPsoft Company, with the 2020 North American Customer Value Leadership Award for its conversational AI platform Read more